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Contact us
For all insurance queries, you can contact donatesomeback Insurance Services using the information below
Postal address
donatesomeback Insurance Services
Prospect House
Gordon Banks Drive
Trentham Lakes North
Stoke-on-Trent
ST4 4TW
Telephone Numbers
Sales
0800 093 8907
Lines are open 8am-9pm Monday to Thursday, 8am-8pm Friday, 9am-4pm on Saturdays and 10am-4pm on Sundays.
Customer service
0845 345 7089
Lines are open 8am-9pm Monday to Thursday, 8am-8pm Friday, 9am-4pm on Saturdays and 10am-4pm on Sundays.
Fax
0845 437 9098
Motor Insurance: enquiries@motor.donatesomeback.com
Home Insurance: enquiries@home.donatesomeback.com
Pet Insurance: pet@donatesomeback.com
We will endeavour to respond to your e-mail enquiries within 2 working days.
These opening hours are subject to change during bank holidays and Christmas periods.
For specific charity and not for profit enquiries you can email info@donatesomeback.com and we will respond to your query within 2 working days.